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Privacy Policy

Privacy Policy

Information about our Organisation and Web site
SPECIALIST TILING PRODUCTS LTD respects your privacy and is committed to protecting it. We provide this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. This website is governed in accordance with the laws of England. The English courts shall have exclusive jurisdiction over any dispute arising out of your use of this website.

stpuk.com website is owned by SPECIALIST TILING PRODUCTS LTD

Visitor's domain and IP address gets logged automatically when Data is collected; this information does not identify you as an individual, but only the computer that is being used to view the site. This data is used to see where the site is being used in the world to ensure coverage, and for click stream analysis to help better understand site usage, so that we can improve our service to you. We do not link information automatically logged by such means with personal data about specific individuals.

Cookies
Cookies are small text files that are stored on your computer as a result of visiting a web site. This allows the site to know that you have visited before and in some cases can be used to record your preferences.

We use cookies for two reasons.
1. to help us track usage patterns in order to improve and manage our sites.
2. to record preferences in order to personalise your visit.

Session Cookies are used on this website. These are temporary cookies that only remain until your browser is closed. They are used by our web application in order to maintain the information relating to your transaction from page to page following any input, such as when a form is completed over several screens.

Data collection and use
When you request information through this site, we may need to know some personal information about you. When emailing us, or subscribing for free news or information we need your e-mail address, name and other limited personal identifiers, typically name and contact number. Your personal data will be processed to provide information, goods, products and services you request in the form that you require.

If we require sensitive personal data then we will ensure that the collection and use is in strict accordance with the UK Data Protection Act 1998 and EC Directive on Data Protection 95/46/EC principles of data protection and data privacy.

We may appoint third party organisations to assist us in providing you with the information, goods, products and services you request. In these circumstances, we will take steps to ensure that your personal information is held in strict accordance with our privacy policy and is only used for the purpose of fulfilling your request.

Except as set out above, we will not pass your details to anyone else outside SPECIALIST TILING PRODUCTS LTD without your permission.

Data retention
Data will be held for the lifetime your membership is active for the purposes of contacting you effectively after which time it is depersonalized and non-identifiable. We do not collect any additional information about you other than that outlined above.

Access to your personal data
To enquire about accessing your personal data, or if you have any questions relating to SPECIALIST TILING PRODUCTS LTD data privacy policy please email enquiries@stpuk.com or by post to the following address: SPECIALIST TILING PRODUCTS LTD, Killinghall Stone Quarry, Ripon Road, Killinghall, Harrogate, North Yorkshire, HG3 2BA

We will provide you with a readable copy of the personal data that we keep about you, within 40 days; we will require proof of your identity. We allow you to challenge the data that we hold on you, where appropriate, you may have the data: erased, rectified, amended or completed. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. You will be able to challenge our decision to refuse to provide you with a copy of your personal data.

Security
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control that complies fully with data privacy & protection legislation appropriate to the jurisdiction applicable to the site. The security measures are designed to prevent unauthorised access, improper use or disclosure, unauthorised modification & unlawful destruction or accidental loss.

At present we do not give visitors to our Web site the option of using a secure transmission method to send us their personal data.

Children
SPECIALIST TILING PRODUCTS LTD is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. SPECIALIST TILING PRODUCTS LTD does not knowingly collect information from children under the age of 13 and SPECIALIST TILING PRODUCTS LTD does not target its websites to children under 13.

Hyperlinks
SPECIALIST TILING PRODUCTS LTD websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave SPECIALIST TILING PRODUCTS LTD website. SPECIALIST TILING PRODUCTS LTD does not control those sites or their privacy practices, which may differ from SPECIALIST TILING PRODUCTS LTD’s. We do not endorse or make any representations about third-party websites.

SPECIALIST TILING PRODUCTS LTD Privacy Statement does not cover the personal data you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with SPECIALIST TILING PRODUCTS LTD; that sharing is governed by that third-party company’s privacy policy.